![]() Firewalls, antivirus scanners and pop-up blockers can also interfere with MyDrive Connect.If possible, use a different USB cable to connect your navigation device to the computer. You cannot use the mount to connect your device to your computer. Make sure that you are using the original USB cable that came with the navigation device and connect it directly to the device.You should plug the USB connector directly into a USB port on your computer and not into a USB hub or USB port on a keyboard or monitor. Connect your navigation device to a different USB port on your computer.Make sure you are logged in as an ‘Administrator’ to ensure that you have sufficient rights to connect new hardware to your computer.Reset your navigation device and make sure that your device is switched on when connecting to the computer.Make sure you have the latest Service Pack for Windows installed.Also bumped into this advices from TomTom support (copied for the future): I found such issues similar to mine: “tomtom installation interrupted”, “tomtom not connected”, “tomtom no maps found”. I tried like ten more times to proceed with copying, but neither was good. I was getting red screen on TomTom navigation and a message “Maps not found”. Old maps from my navigation device were deleted and new maps were not yet installed. I immediately started cheeking what have happened. Hopefully someone else will find this question if they search for that particular error message and see the suggestion to clear the cache as I am sure it is a good one but someone from TomTom should really investigate the required space calculation in the download code.1) Not connected. ![]() What I still don't understand is why this error message appears when I clearly had enough disk space? Perhaps the "calculation" to see if there is enough is very rough ("let's allow for twice the size of the file to be downloaded, just in case") - I think that was the main problem (although I am still not sure if it was the upgrade to the new version of MyDrive Connect that was actually stopping the download or if it was this disk space error). Since the reboot and a further clearing of the cache it all started again and this time downloaded in about 2 hours and, as I type, is 20% of the way to uploading to the device. However, since I posted that question I also rebooted the PC (as the first thing the App did was update itself when it started and I hadn't rebooted since - not that it told me to). Yup I did clear the cache (I think I mentioned that in my description but you are forgiven for not spotting it as I do ramble on). I try and close the app, reopen it and it resumes the download, sometimes leaping ahead a few % but these past couple of tries it just sits at 32%.īeen trying to download this for 2 hours now but wonder if it hits this "No disk space." error and that halts the download (even if you clear more space and close the message by clicking the little "X" at the right).Īnyone found a solution or am I just being too impatient and should leave it overnight? I cleared the cache and started again, cleared up a few more Gb but I am now at 32% downloaded, stuck at that for an hour and the cache-status.xml file has not been updated in an hour. In full the message says "No disk space available on your computer for caching. I have my Rider 400 connected and the software recognises it, I have even downloaded the speed camera and community map updates but it starts the map download, after about an hour it starts to flash this black banner across the top of the window (too fast to read) but eventually the message appears and stays. I am trying to download the latest EU map (about 8Gb I believe) and I have 12Gb available on my computer.
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